Cookie Policy

Last updated: 6 July 2026

ShowFlix uses a small number of cookies and browser storage entries. Essential ones keep the site working - signing in, security, and remembering your city. Optional ones exist only to credit event promoters when you arrive through their link; you can decline these and everything else still works. We use no advertising or third-party analytics cookies.

Essential - always active

NameTypeDurationPurpose
next-auth.session-tokenCookieSession / 7 daysKeeps you signed in as you move between pages.
next-auth.csrf-tokenCookieSessionProtects your account against cross-site request forgery.
sf_cityLocal storageUntil changedRemembers your selected city so we show relevant events.
showflix_cookie_consentLocal storageUntil clearedRecords your cookie choice so the banner is not shown again.

Optional - your choice

NameTypeDurationPurpose
showflix_refCookie7 daysRemembers which promoter link brought you to an event so they are credited if you book.
sf_visitor_idLocal storageUntil clearedA random anonymous ID so a promoter link click is only counted once. Never linked to your account.
sf_ref_tracked_*Local storageUntil clearedPrevents the same promoter click being counted again when you refresh the page.

These are only set if you chose "Accept All" in the cookie banner. If you chose "Essential Only", they are never written and any previously stored values were removed.

Changing your choice

Your choice is stored in showflix_cookie_consent. To choose again, clear this site's data in your browser settings (or clear site cookies and local storage) and reload - the banner will reappear. In the mobile app, clearing the app's storage does the same.

The mobile app

The ShowFlix app stores your sign-in token and cached profile in encrypted device storage (essential), plus the same city preference and consent record. The optional referral entry works identically to the web version and respects the same choice.

Contact

For what we do with personal data more broadly, see our Privacy Policy. Questions? Email support@showflix.co.uk.

HomeBrowseTicketsProfile